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Member Assistance Program


MCU Introduces Member Assistance Program for Federal Employees

As events surrounding the government shutdown continue to affect furloughed federal employees and our members, our MCU Assistance Program (MAP) is here to help.

MCU’s Assistance Program ensures that Municipal Credit Union members who are employed by the federal government can now take advantage of several important services and benefits to help them get back on track. Learn more about the features below.

  1. 1. One-on-One Financial Consultations. Meet with a member of our MCU Financially Fit Team to discuss your financial position and to create a plan to help you get back on track.  
  1. 2. Minimum Balance Fee Forgiveness. MCU will waive the Minimum Balance Fee incurred on your MCU Share Account during the months of December 2018 and January 2019 (the period of the shutdown).
     
  2. 3. A Refund of NSF Fees. MCU will review and refund Non-Sufficient Fund fees on a case-by-case basis.

The MCU Assistance Program is only available to existing members who are federal government employees whose agencies were impacted by the 2018-2019 government shutdown resulting in not receiving a paycheck.

To learn more and to opt into our MCU Assistance Program, please call (212) 693-4900 to speak with a representative or visit a branch location.


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