Member Service Representative

Primary Job Function

Responsible for representing the credit union in a positive and professional manner. Provides assistance and guidance to the membership concerning products and services.

Responsibilities

Communicate effectively with prospective and existing members in a positive and professional manner. Provide product and service information to existing members and prospective members. Assist members by providing information and answering questions about the credit union, services and requirements, for eligibility, loan guideline, dividend, withdrawals, insurance and statements. Cross-sell credit union products and services. Distribute information brochures and disclosures. Disburse approved loans. Open new accounts such as: Share, Share draft, Clubs, Share Certificates, and IRAs. Process stop payment requests, payroll deduction, ATM pin changes, requests for new products and services and various other requests. Maintain database of membership information on in house software system. Provide assistance and support to other members of the service team. Perform other duties as required for the efficient operation of the branch.

Requirements

Two (2) years college or appropriate equivalent experience. One (1) year prior banking or customer service/sales capacity experience. Excellent interpersonal and communication skills. Professional business like appearance.

To submit a resume by e-mail, click here, or you may FAX your resume to the MCU Human Resources Department, 212-766-5867, or mail it to MCU Human Resources Department, Municipal Credit Union, 22 Cortlandt Street, New York NY 10007

Municipal Credit Union is an equal opportunity employer.

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Municipal Credit Union is an equal housing lender.