Member Service

Member Service

clock Hours: Any Time

call (212) 693-4900

call Upstate New York
(800) 323-6713

call Outside of New York State
(800) 323-6713

Ask a question To search our Knowledge Base or submit your question online:

Hours: Any Time

General Information
(800) 481-7338

Lost or stolen cards
(800) 449-7728

PERSONAL LOANS AND VISA® CARDS (800) LOAN-MCU (800-562-6628)

APPLICATION EXPRESS(800) LOAN-MCU (800-562-6628)

AUTO LOAN(888) 4MCU-AUTO (888-462-8288)

MORTGAGE(212) 238-3521

For Existing Mortgage Accounts

Notices of Errors and Information Requests pertaining to your MCU Mortgage or Home Equity accounts must be put in writing and sent to the following address:

Municipal Credit Union
P.O. Box 1002
Church Street Station
New York, NY 10008-1002

Municipal Credit Union
P.O. Box 3205
Church Street Station
New York City NY 10007

If you are an MCU Member with questions or comments, please call the Contact Center at (212) 693-4900 for assistance.

For all Media Inquiries, please contact:

Municipal Credit Union

Michael Mattone
Assistant Vice President, Public Relations/Corporate Communications
212-238-3512
mmattone@nymcu.org

Goldman Communications Group, Inc.

Sherry Goldman
718-224-4133
sherry@goldmanpr.net

For Advertising Opportunities:

OCD Media

212-213-6901

The Supervisory Committee has established a procedure; whereby, members can confidentially submit concerns regarding questionable accounting or auditing matters, as well as concerns impacting on internal controls. Correspondence should be sent to:

Municipal Credit Union
Supervisory Committee/Internal Audit Department
P.O. Box 3418
New York, NY 10277-1863
Attn: Giovanni Porcelli, Chairman

LOANSAPR
Auto Loan1.45%
Personal Loan5.95%
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MORTGAGESAPR
30 Year Fixed3.922%
HELOC3.25%
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SAVINGSAPR
IRA 18-Month Variable0.30%
CD 36-Month0.60%
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*Annual Percentage Yield Visit our Ratespage for more information

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Routing Transit Number: 226078036

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Routing Transit Number: 226078036