Homeowner Hardship Assistance
If you are having trouble making your MCU mortgage loan payments, we may be able to find a solution to help you prevent foreclosure.
Options
When you are having trouble making your mortgage payments, the sooner you get in touch with us the better. If you qualify for hardship assistance, there are several options available:
- Repayment Plan - A fixed amount of time is given for you to repay the amount you are behind by adding a portion of what is past due to your regular payment.
- Forbearance – Mortgage payments are reduced or suspended for a short period of time. You resume making your regular payments as well as a lump sum payment or additional partial payments for a number of months to bring the loan current.
- Loan Modification – One or more of the terms of your mortgage contract are permanently changed to your payments more manageable for you.
- Short Sale – The lender agrees to the sale of your property even though the balance does not cover the debt owed.
- Deed-in-Lieu-of Foreclosure – With your servicer’s agreement, you voluntarily transfer property title to the servicer, in exchange for cancellation of the remainder of your debt.
Getting Started
To request Hardship Assistance:
- Contact us by calling 212-238-2370
- You will be required to fill out and return a Borrower Response Packet
- We will evaluate your situation and determine if you qualify. If you meet the eligibility criteria, you will be offered a Trial Period Plan.
- If you do not qualify for a loan modification, we will work with you to explore other options available to help you keep your home or ease your transition to a new home.
Beware of Foreclosure Rescue Scams
Scam artists are stealing millions of dollars from distressed homeowners by promising immediate relief from foreclosure, or demanding cash for counseling services when HUD approved counseling agencies provide the same services for FREE. more…
