Routing #: 226078036

Member Service

FRAUD ALERT! Tech Support Phone Scam

A new phone scam has recently appeared that we would like to make members aware of. Scam artists are calling people claiming to be computer techs associated with well-known companies like Microsoft, Dell or McAfee. They say they have detected viruses or other malware on your computer to trick you into giving them remote access to your computer or paying for software you don’t need.

This is a phone scam and has one purpose: to make money. If you receive a call from someone who claims to be a tech support person, hang up and call the company yourself on a phone number that you know to be genuine. Never give control of your computer to a third party who calls you out of the blue and never provide your credit card or financial information to someone who calls and claims to be from tech support.

For more information on Tech Support Phone Scams, click here.

MCU will never contact you by email, text message or phone call to notify you of account related issues or to ask you to update or verify your account information. If you think your MCU accounts have been compromised, report it by calling the Contact Center at 212-693-4900.

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