Member Service

MCU’s Automated Service-
Touch Tone Teller

Here’s how MCU’s Automated Service - Touch Tone Teller works

1.  Call from any phone: Five boroughs/Long Island 212-693-4900 or Outside Five Boroughs/Long Island 800-323-6713
2.  After it greets you, MCU’s Automated Service - Touch Tone Teller will ask you to enter your account number, followed by the # sign. (Do not enter the two digit account ID.)
3.  In your first call, you will need to enter your Date of Birth, Social Security Number and a four digit PIN of your choice. You are now in the system.

When you use MCU's Automated Service - Touch Tone Teller in the future, you will enter only your account number, PIN and last four digits of your Social Security Number.

Changing the Navigation Mode

You can navigate MCU’s Automated Service - Touch Tone Teller via two different modes. Menu mode lets you respond to prompts to get your account information. Expert mode lets you enter service codes and could save you some time. The system automatically starts in menu mode. Follow the instructions below to change to Expert Mode.

1.  Connect to MCU’s Automated Service - Touch Tone Teller
2.  Select Account Maintenance option
3.  Press 3 for Change Interaction Mode option
4.  Press * to change to Expert Mode
5.  To return to Menu Mode, press 2
LOANSAPR
Auto Loan1.45%
Personal Loan5.95%
  1. APPLY NOW
  2. VIEW ALL
MORTGAGESAPR
30 Year Fixed3.811%
HELOC3.25%
  1. APPLY NOW
  2. VIEW ALL
SAVINGSAPR
IRA 18-Month Variable0.30%
CD 36-Month0.60%
  1. APPLY NOW
  2. VIEW ALL

 

*Annual Percentage Yield Visit our Rates page for more information

  • ncua
  • home
  • verified
  • norton
  • youtube

Routing Transit Number: 226078036

  • youtube

Routing Transit Number: 226078036