FRAUD ALERT! CUNA Phishing Scam


Some members have reported receiving a fraudulent e-mail message that appears to be coming from Credit Union National Association (CUNA). The message says that the member's credit card has been deactivated and instructs the member to click on a link in the e-mail to submit their personal information and PIN number to reactivate the card. This type of message is an Identity Theft scam commonly known as a Phishing scam. If you receive such an email, do not click on the link or respond to it. Instead, notify MCU immediately. If you think you accounts have been compromised, let our Fraud Department know immediately by filling out and submitting a Fraud Investigation Form.

Never click on links in e-mail messages that ask you to provide or verify your personal account information. MCU will never ask you to verify or update your account information by e-mail or over the phone because we already have that information.

Click here to link to the CUNA web site to read more about this scam.

For more information about phishing scams, read the article, Protect Yourself Against Internet Fraud that we have placed in the Fraud Alert section of our web site. A link to the Fraud Alert section is located on our home page below the MCU OnLine Home Banking log-on. This section of our site which is updated regularly contains important information to help you protect your personal accounts.