FRAUD ALERT! NCUA Text Message Vishing Scam


NCUA recently issued a fraud alert to inform credit unions of a scam that involves unsolicited text messages being sent to cell phones. The message urges the recipient to call a number provided to get information about account discrepancies and then solicits individual account information and pin numbers. Such a scam could be used to obtain personally identifiable information and credit union account access information for those who access their accounts using their cell phones.

Cell phone users should be wary of unsolicited text messages. Such messages should be deleted and all deleted text messages should be removed, if possible, as the perpetrators have been known to use Spyware in conjunction with their text message solicitation.

Do not respond to unsolicited text messages, email messages or telephone calls that ask for any account information or other private information. MCU will never contact you by email, text message or phone call to ask you to update or verify your account information. If you think your MCU accounts have been compromised, report it to our Fraud Department by filling out and submitting a Fraud Investigation Form.