New digital platform will enhance security, improve operational visibility and reduce administrative work across MCU’s 16 New York City branches
NEW YORK (August 20, 2026) — Municipal Credit Union (MCU) has selected VaultRight, a digital branch operations platform, to strengthen operational controls, enhance security and create greater efficiencies across its 16 New York City branches.
The investment is part of MCU’s continued focus on giving employees better tools to serve members more effectively. By digitizing and simplifying a range of branch operating processes, VaultRight will help reduce administrative work, provide greater visibility into branch activity and strengthen controls across MCU’s retail network.
It is another way MCU is delivering on its promise, “We get NYers More.” In this case, it’s creating more time for branch teams to focus on members, while providing greater security, consistency and operational efficiency behind the scenes.
VaultRight’s platform brings together digital operational logs, electronic key management, real-time alerts, reporting and analytics in a single system. The technology will give MCU’s retail leadership greater visibility across its branch network while helping teams streamline routine processes, support audit readiness and further strengthen risk controls.
The platform is also expected to generate employee time savings by reducing manual administrative work and helping simplify audit preparation and oversight.
“At MCU, innovation is ultimately about giving our employees better tools so they can give our members more,” said Stuart Salembier, Senior Vice President, Member Engagement & Channel Delivery at MCU. “This partnership ensures our teams can spend more time doing what matters most – helping New Yorkers achieve their financial goals.”
MCU also sees opportunities to expand use of the platform over time as additional operational needs emerge across the organization.
“This is not simply a one-time technology implementation,” said Gillian McPherson-Champion, Director, Retail Administration at MCU. “We’re building capabilities that can grow with us. The efficiencies, visibility and risk-management benefits we’re creating in our retail network have the potential to support other areas of MCU as well.”
“We are thrilled to partner with Municipal Credit Union as they continue to lead through innovation and operational excellence,” said Eric Hilaire, CEO of VaultRight. “MCU has a rich history of serving its community with dedication, and by adopting our digital branch solutions, they are setting a benchmark for modern, secure, and efficient branch operations.”
About Municipal Credit Union
Established in 1916 in New York City, Municipal Credit Union is the oldest credit union in New York. By providing a full range of financial services to municipal employees, police officers, firefighters, teachers, health care workers and others, MCU has grown to $5.2 billion in assets and over 650,000 members. Today, MCU membership is available to anyone who lives, works, worships or attends school in New York City. MCU operates 16 branches across New York City. MCU is an equal opportunity lender and deposits are insured to at least $250,000 by the National Credit Union Administration. To learn more, visit nymcu.org.
About VaultRight
VaultRight is a unified digital platform that enables banks and credit unions to streamline operational controls by replacing paper-based processes with secure digital workflows. Improving visibility, consistency, compliance, audit readiness, and employee safety by bringing together digital logs, electronic key management, branch opening procedures, and operational analytics in a single platform, VaultRight helps financial institutions reduce operational risk and operate more efficiently across every branch. For more information, visit VaultRight.com.