NYMCU Mobile Banking App

Android Users:

iPhone Users:

If you forgot your username or password, click on the “Forgot Username” or “Forgot Password” links in the login box and follow the instructions to complete the process to change your username or password. You’ll need your account number, social security number, birth date and email address to change your username. To change your password, you will need your username, social security number and email address.

If you have not logged in to digital banking in 12 months or more, your enrollment did not carry over to the new platform and you will need to register as a new user.

We recommend that you use the latest version available for the browser for your desktop or laptop computer. Additionally, all iOS and Android devices are compatible with our online and mobile banking experience Your device should support the minimum requirements:

• 128-bit encryption is supported
• Cookies are supported
• JavaScript is enabled

Desktop Browsers
In order to provide a better and more secure online banking experience to our users, the new digital banking experience will work with the following browsers:

• Microsoft Edge: 2 most recent versions
• Mozilla Firefox: 2 most recent versions
• Google Chrome: 2 most recent versions
• Safari: 2 most recent versions

Microsoft Internet Explorer is not compatible with the new digital banking experience.

Mobile Browsers
Online Banking is designed to work with touch-based operating systems commonly found on tablet devices. The following tablet-based operating systems are supported:

• Chrome for Android
• Mobile Safari for iOS devices

Browser Features
The following should be enabled in your devices:128-bit encryption

• Cookies
• JavaScript