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Member Hardship Assistance
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HARDSHIP ASSISTANCE PROGRAMS
Consumer Hardship Assistance
Follow the steps below to inquire about Consumer Hardship Assistance.
For Mortgage Hardship Assistance please Click Here.
Complete the Application:
Consumer Hardship Assistance Application
Submit the application along with any required documents:
Or by Mail:
Municipal Credit Union
22 Cortlandt Street
New York, NY 10007
We will reach out to you within 2–3 business days of receiving your application to confirm receipt and request any additional information, if needed.
Important:
Continue making your regular monthly payments during the review process. Approval is not guaranteed.
Homeowner Hardship Assistance
If you do not qualify, we will work with you to explore other available options to help you keep your home or ease your transition to a new home.
Contact MCU
Get in touch with an MCU representative by dialing:
and select OPTION 2.
You will be required to fill out and return a Borrower Response Packet to determine eligibility.
If you qualify for assistance, you will be offered a Trial Period Plan.
Important:
Continue making your regular monthly payments during the review process. Approval is not guaranteed.
Beware of Foreclosure Rescue Scams
Scam artists are stealing millions of dollars from distressed homeowners by promising immediate relief from foreclosure, or demanding cash for counseling services when HUD-approved counseling agencies provide the same services for FREE.
Visit HUD.gov to report a scam or to learn more.
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