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For the safety and security of our members and MCU team, please note that the hours of operation for the South Bronx Branch ATM lobby located at 560 Courtlandt Avenue Bronx, NY have recently been updated.

For the most current hours and to locate a nearby Branch/ATM, please visit our Branch/ATM locator tool.



Online Privacy Policy

Privacy Policy

No Personally Identifiable Information ("PII"), such as your name or address, is collected automatically when you visit our website.

Information Collected and Stored Automatically

For site security purposes and to ensure that this service remains available to all users, MCU utilizes software programs to monitor network traffic in order to identify unauthorized attempts to upload or change information, or otherwise cause damage.

website management information is collected for statistical purposes. Computer software programs are used to create summary statistics, which are used for such purposes as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

The following information is automatically collected and stored when you visit our website:

  • The Internet domain (e.g., AOL, or MSN) from which you access our Website
  • The make and model of Internet browser software that you have used when accessing our Website; and
  • The number of times that you have visited our website during the current month (MCU utilizes "cookies". A "cookie" is a file placed on your hard drive by a website that allows it to monitor your visit. You can set your browser to warn you when placement of a cookie is requested and decide whether or not to accept it.)

When viewing, advertising cookies will be placed on your computer. We work with our display advertising partner, Prospero (Acuity Platform), to present you with retargeting advertising on other websites based on your previous actions on The methods our partners use adhere to the highest advertising privacy standards, do not collect PII, observe all opt-out requests from users, do not install any software programs whatsoever, and use only Network Advertising Initiative (NAI) certified technology. Click here to opt-out of Prospero (Acuity Platform) and their partners’ targeted advertising. If you choose to opt-out, your election will be communicated by the Network Advertising Initiative (NAI) to their participating companies and a cookie will be placed on your browser indicating your decision to opt-out. If you elect to opt-out, bear in mind that because cookies are stored by your browser, if you use different browsers on your computer, or multiple computers and devices that have browsers, you will need to opt-out from each browser on each of the computers and devices that you use. You may still receive advertisements from us, they just won’t be customized based on your web-browsing activities.

Information Collected from E-mails and Web Forms

When you send us PII, for example, in an electronic mail message containing a question or comment or by filling out a form that emails us information, we use this information to fulfill or respond to your requests. We may store these requests to provide us with information for future improvements to our website. We may forward your email to third parties who provide specific products that you are requesting information about. We do not create individual profiles with this information you provide. MCU does not give, sell or transfer personal information to third parties unless: a) it is necessary for completing a transaction, or b) it is required to verify the existence and condition of your account for a third party, or c) it is required by law or, d) you give MCU your permission.

Social Media Terms and Conditions

MCU Social Media Terms and Conditions

MCU’s official social media accounts are:

  • Twitter - @NYMCU_News
  • Facebook -
  • Instagram –

Social media sites are public sites and anything you post on them can be viewed and reused by others. You should never post any personal or confidential information on social media sites. For example, you should not disclose any financial information, Social Security Numbers, account numbers, passwords or PINs. MCU will never ask you for personal or confidential information via a Social Media site like Twitter, Facebook, or Instagram.

Any communication between us on social media does not change, alter or supersede any of the agreements you have with us as a member and is not intended to constitute advice or a solicitation or offer for any financial product or service.

Please note that we may not regularly monitor our official social media accounts and some posts found on them may be from others who are not authorized administrators of MCU’s social media accounts. The posts to MCU’s official social media accounts may not be endorsed by, and may not represent the views of, Municipal Credit Union.Municipal Credit Union is not affiliated with any social media site (Twitter, Facebook, Instagram, etc.) nor are we responsible for the content others post to our official social media accounts or how others may use what you post on any of those accounts. We are not responsible for a social media site’s policies, including but not limited to their Privacy and Security Policy and Terms of Use. You should review the policies of the various social media sites. Municipal Credit Union assumes no responsibility for, nor do we control, endorse or guarantee any aspect of the content, products or services of other pages on any social media site or on third-party sites that may be linked to by an official MCU social media account or any other page on a social media site.

Be careful when clicking on links posted by other users of social media sites, as some of those links could pose risks to your computer.

You are now leaving the Municipal Credit Union website and entering a website hosted by another party. A link to this site is being made available for convenience and informational purposes only. Any products or services accessed through this link are not being provided by Municipal Credit Union and are solely the responsibility of the vendor or merchant hosting this other website. Please be advised that the vendor or merchant hosting this other website may have a privacy and information security policy that is different than that of Municipal Credit Union. Municipal Credit Union disclaims any responsibility for the content of the third-party website you are about to access.