- Home
- Meet the Team
- Log In
- Contact
- Careers
- Search
- Search Results
- Branches & ATMs
- Rates
- Log In
- About MCU
- Join MCU
- Personal Banking
- Lending
- Credit Cards
- Lending Services
- Insurance
- Member Resources
- MCU Financials
- Forms and Disclosures
- Privacy Policy
- Automated Telephone Banking
- Order New Checks
- Privacy Notice
- Schedule an Appointment
Billing Error
A mistake on a billing statement or invoice. This could include incorrect charges, duplicate charges, or charges for services not provided.
More Details
A billing error is a mistake on a billing statement, such as an incorrect charge or a charge for a service that was not provided. Usually they are a result of a mistake made by the person or organization issuing the bill, or a mistake made by the account holder when providing their payment information.
Example
If you examine your credit card bill and notice that you were charged twice for the same item, this is a billing error. You can rectify this error by calling the credit card company and disputing the duplicate charge.
Related Terms
Stop Payment
A request made by a financial institution to cancel a check or payment that has not completed processing, typically prompted by the account holder.
Deposits
A sum of money that is placed into a financial account for the purpose of securing a product or service.
Automatic Transfer
A process in which funds are automatically moved between accounts. In personal banking, it can be used to transfer money or make payments.