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Policies and Procedures
Digital Banking Account Deletion Policy
Below you will find detailed steps on how to proceed with any request to delete your account and information on the data removed and retained during this process
Steps to request account deletion
Please contact us using any of the methods below to request the deletion of your digital account.
- EMAIL: Contact us by email
- PHONE: 1-844-MCU-NYNY
- MAIL: 22 Cortlandt St., New York NY, 10007
Data deletion from the app
When you request deletion of your account, the following data will be deleted:
- Personal information; all personally identifiable information such as your name, email address and phone number
- Transaction history; all records of your financial track transactions within this app return
- App usage data; any data related to your interactions and usage of the alchemy financial app