View Message

⚠️ Digital Banking Access Issue
We are currently experiencing intermittent access issues with Digital Banking. Our team is actively working to resolve the problem and restore full access as quickly as possible.

We apologize for the inconvenience and appreciate your patience.

Don’t Get Hooked: Spotting Phishing Scams in the City That Never Sleeps

New Yorkers know hustle when we see it — but in the digital world, scammers have their own kind of hustle, and it’s called phishing.

Phishing scams are sneaky attempts to trick you into giving away sensitive information, like your passwords, credit card numbers, or account details. They look trustworthy, sound urgent, and often show up right when you least expect it. And in a city where your inbox never stops buzzing, it’s easy to mistake a fake for the real thing.


What Phishing Looks Like

  • Your account has been locked.” An email pretending to be from your credit card company or bank, urging you to “verify your information.”
  • Support disaster relief now.” Fake charities pop up after major events, asking you to donate through suspicious links.
  • Hey, check this out…” Messages from what looks like a friend or coworker — but clicking that link could install malware.

The danger? These emails and websites often look so polished, it’s nearly impossible to tell they’re fake at first glance.


NYC Street Smarts, Applied Online

Just like you wouldn’t hand your wallet to a stranger on the subway, you shouldn’t hand over personal info online without checking who’s asking. Here’s how to protect yourself:

  • Slow down. Scammers thrive on urgency. If an email screams “immediate action required,” take a breath before clicking.
  • Check the sender. Hover over the email address or link. If your “bank” is emailing you from a random Gmail account, that’s a red flag.
  • Don’t click, type it yourself. If you get an alert from your credit union, card issuer, or favorite retailer, go directly to their official website instead of clicking links in the email.
  • Beware of attachments. Unless you’re expecting it, don’t open attachments — even if it looks like it came from a friend.
  • Trust your gut. If something feels off, it probably is.

Why It Matters Here in NYC

Phishing isn’t just an annoyance — it can drain your accounts, steal your identity, and compromise your security. And in a city where your time and money are everything, that’s not a risk worth taking.

The good news? With a few smart habits, you can stay ahead of the scammers.



At MCU, we’re committed to helping New Yorkers protect their hard-earned money — online and off.

👉 For more fraud prevention tips, visit our Fraud & Security Blog.

Because keeping you one step ahead of the scammers? We’re Here for It.

— Your MCU Team

We’re More Than Just a Financial Institution.

You’re looking for more than just a place to put your money. You are looking for someone to help you achieve your financial goals.

That’s where MCU comes in. We are a not-for-profit credit union, and we have been serving the financial needs of New Yorkers and their communities for over 100 years.

As a credit union, we exist to serve our members—not shareholders. This means our profits are funneled right back to you in the form of better products and services going even further to help you reach your financial goals.

Learn More
You are now leaving the Municipal Credit Union website and entering a website hosted by another party. A link to this site is being made available for convenience and informational purposes only. Any products or services accessed through this link are not being provided by Municipal Credit Union and are solely the responsibility of the vendor or merchant hosting this other website. Please be advised that the vendor or merchant hosting this other website may have a privacy and information security policy that is different than that of Municipal Credit Union. Municipal Credit Union disclaims any responsibility for the content of the third-party website you are about to access.