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The ATM Center at 2518 Frederick Douglass Blvd. is currently unavailable. Please use the nearest ATMs at 280 St. Nicholas Ave. We apologize for any inconvenience this may cause. 

DEBT PROTECTION

Play it Safe

Protect your loan payments should you experience a protected life event.
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PROTECTION WHEN IT MATTERS …
WE ARE HERE TO HELP!

In your time of need, our claims process is simple. If you elected Credit Insurance or Debt Protection on your loan, use this online claim process to file your claim.

  • Life
  • Disability
  • Involuntary Unemployment
  • Terminal Illness

 

 

 

 

 

  • Accidental Dismemberment
  • Hospitalization
  • Family Medical Leave
  • Loss of life of a dependent

To begin, please fill out a CLAIM FORM.
If you prefer, call 800.621.6323 to begin the process and a TruStage™ claims specialist will assist you. 

Credit Life and Credit Disability Insurance, underwritten by CMFG Life Insurance Company (Home Office: 
Waverly, IA), is optional to purchase and will not affect your application for credit or the terms of any credit 
agreement required to obtain a loan. Certain eligibility requirements, conditions and exclusions may apply. 
Please contact your loan representative or refer to the Group Policy for a full explanation of the terms. Base 
Policy Nos. CI-MP-POL, CI-SP-POL, B3a-830-0996, B3a-800-0695, B3a-800-0288, CI-MP-CE-POL;
CI-MP-OE- CC POL; CI-MP-OE-POL; B3a-800-0992.
Debt Protection is optional and will not affect your application for credit or the terms of any credit 
agreement required to obtain a loan. Certain eligibility requirements, conditions, and exclusions may apply. 
Please contact your loan representative or refer to the contract for a full explanation of the terms. You will 
receive the contract before you are required to pay for Debt Protection. You may cancel the protection at 
any time. If you cancel protection within 30 days you will receive a full refund of any fee paid.
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