Member Service

Online Banking Phishing Email Scam

We would like to make our members aware of an online banking phishing email that some members have received. The email looks like it was sent by Municipal Credit Union and asks the recipient to update their "details" within online banking before Monday, September 9, 2019. The email directs recipients to a fraudulent www.nymcu.org link that goes to a fake version of the NYMCU Online Banking login page. This is a fraudulent phishing email. If you received the email message, delete it and be sure to not click on any links contained in the email.

We want to remind our members that they should never give out their personal or banking information in response to an unsolicited email, phone call, text message or fax, even if the sender or caller identifies themselves as being from a trusted source, like your credit union. Municipal Credit Union will never contact you by email, telephone, text message or fax and ask you to update or verify your account details.

Here are some specific warning signs to help you identify a fraudulent email:

  • The email doesn't address you by your proper name
  • The email asks you to update or verify your account information
  • The email contains typos and grammatical mistakes
  • The link in the "From" address isn't associated with the company or organization that supposedly sent the email message.
  • When you move your cursor over the website address in any links included in the email, it doesn't look like the normal website address for your credit union or financial institution.
The safety and security of your accounts is very important to us. We are providing you with this information to help you better protect yourself from today's cyber threats.

If you have any questions, please don't hesitate to call us at 212-693-4900.

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