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OUR LEADERSHIP TEAM
Our Leaders Are Here to Serve Everyday Heroes Like You.
Our leadership team was assembled based on their skills and expertise in building an inclusive financial institution to empower members from all walks of life to succeed in meeting their financial goals.
Executive Leadership Team
Toni-Ann Sforza
Chief Operating Officer
Toni-Ann Sforza is MCU’s Chief Operating Officer. In this role, she has responsibility for Payments (Card Services, EFT Operations, Electronic Services), People & Administration (Facilities & Physical Security, Human Resources, Learning & Development), and Delivery Channels (ATM Fleet, Branch Delivery, Contact Center, Digital Delivery, Deposit Operations). For approximately 20 years, Toni-Ann has served in various leadership roles within New York's financial services sector, most recently with Amalgamated Bank and Apple Bank. Joining MCU with a strong community banking background, she is proud to share the credit union advantage with more hardworking New Yorkers.
Toni-Ann pursued a bachelor’s degree from Mercy University, has studied employee relations and advanced collective bargaining at the Cornell University ILR School, and completed the “CUES CEO Institute I” Certificate at the Aresty Institute of Executive Education at the Wharton School. She holds the sHRBP and SHRM-CP certifications. Toni-Ann’s honors include the National Association of Professional Women’s Woman of the Year Circle, HRO Today’s Leader of Distinction, and Credit Union Times’ Luminaries Finalist for Executive Leadership.
Toni-Ann is also proud to be a Director of the MCU Foundation Board of Directors.
We Have a Long History of Serving NYC’s Everyday Heroes.
Keeping the Greatest City in the World moving forward, every day, requires heroic effort by hundreds of thousands of individuals. As a NYC institution that’s been around for over 100 years, we work every day to provide excellent service and support to the everyday heroes who serve New York City.
We’re Ready to Help You Shape Your Future on Your Terms.
Whether you join the MCU community as a credit union member or as a team member, you’ll be welcomed with warmth, inclusivity, and the resources you need to meet your goals.
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MCU Is a Nonprofit Credit Union Dedicated to Helping Our Members Succeed.
We serve our community with excellent rates, member benefits, and a wide array of accessible products and services that help each member create a foundation for an excellent financial future.
