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Our Leadership Team
Our Leaders Are Here to Serve Everyday Heroes Like You.
Our leadership team was assembled based on their skills and expertise in building an inclusive financial institution to empower members from all walks of life to succeed in meeting their financial goals.
Executive Leadership Team
Toni-Ann Sforza
Chief People and Experience Officer
Toni-Ann Sforza is MCU’s Chief People and Experience Officer, overseeing Retail Banking, Contact Center, Member Support Services, HR, Learning & Development, Financial Crimes, Corporate Security, and Facilities.
For more than 18 years, she has served in various people leadership roles within New York's financial services sector, most recently with Amalgamated Bank and Apple Bank. Joining MCU with a strong community banking background, she is proud to continue championing New York's municipal workers.
Toni-Ann pursued a bachelor’s degree from Mercy College and has studied advanced employee relations/labor relations at the Cornell University ILR School. She holds the sHRBP and SHRM-CP certifications. In 2015, the National Association of Professional Women inducted Toni-Ann into their “Woman of the Year Circle'' in recognition of her trusted leadership in HR. Growing up in Yonkers, NY, in a family of Teamsters, she holds a distinctive connection to the strong character of our hard-working members.
We Have a Long History of Serving NYC’s Everyday Heroes.
Keeping the Greatest City in the World moving forward, every day, requires heroic effort by hundreds of thousands of individuals. As a NYC institution that’s been around for over 100 years, we work every day to provide excellent service and support to the everyday heroes who serve New York City.
We’re Ready to Help You Shape Your Future on Your Terms.
Whether you join the MCU community as a credit union member or as a team member, you’ll be welcomed with warmth, inclusivity, and the resources you need to meet your goals.
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MCU Is a Nonprofit Credit Union Dedicated to Helping Our Members Succeed.
We serve our community with excellent rates, member benefits, and a wide array of accessible products and services that help each member create a foundation for an excellent financial future.
