April 17, 2020
UPDATE: Important Information Regarding Our Branches as of Monday, April 20th , 2020
Branch Hours and Availability:
Effective Monday, April 20th, we will be temporarily consolidating our branch network to five branches. The following branches will be open and available to serve members by appointment only:
Brooklyn: 350 Jay Street, Brooklyn, NY 11201
Bronx: 755 Co-op City Blvd., Bronx, NY 10475
Bronx: 560 Courtlandt Avenue, Bronx, NY 10451 (Reopening 4/21/20)
Long Island/Queens: 1660 Hempstead Turnpike, Elmont, NY 11003
Staten Island: 2546 Hylan Blvd., Staten Island, NY 10306
In-Branch Member Services
Due to the COVID-19 situation, a limited number of Member Service Representatives will be available to assist members In-Branch with urgent matters. For the branch locations that remain open, all in-branch member service requests will be handled by appointment only. We ask that you limit branch visits to urgent matters that can't be resolved using Online/Mobile Banking, an ATM or by calling the eBranch. To make an appointment, click here.
Appointments are available during these hours:
Monday through Friday: 10 a.m. to 3:30 p.m.
Saturday: Closed
ATTENTION: In order to be in compliance with the most recent New York State executive order regarding the need to cover your face when out in public, we are now requiring members to cover their face when visiting a branch. You will not be allowed to enter a branch without a mask or other kind of face covering. Thank you for your cooperation.
The branch locations below are temporarily closed until further notice:
Brooklyn:
- • 1560 Flatbush Avenue, Brooklyn, NY 11210
Lobby Closed. ATMs available.
Brooklyn:
- • 2142 Ralph Avenue, Brooklyn, NY 11234
Lobby Closed. ATMs available.
Bronx:
- • 353 East 149th Street, Bronx, NY 10455
Lobby Closed. ATMs available.
Manhattan:
- • 2 Lafayette Street, New York, NY 10007
Lobby Closed. ATMs available.
Manhattan:
- • 280 St. Nicholas Avenue, New York, NY 10027
Lobby Closed. ATMs available.
Queens:
- • 61-35 Junction Blvd., Rego Park, NY 11234
Lobby Closed. ATMs available.
Queens:
- • 188-39 Linden Blvd., St. Albans, NY 11412
Lobby Closed. ATMs available.
Queens:
- • 134-66 Springfield Blvd., Springfield Gardens, NY 11413
Lobby Closed.
Staten Island:
- • 1756 Forest Avenue, Staten Island, NY 10314
Lobby Closed. ATMs available.
For the latest service-related changes and other updates regarding MCU's response to the COVID-19 situation, visit our COVID-19 page
here.
Digital Banking and ATMs
As the Coronavirus (COVID-19) situation is evolving to include states of emergency being declared and restrictions placed on the number of people allowed to gather in public places, we strongly recommend that you use MCU’s digital tools and ATMs for self-service banking and 24/7 account access.
Through NYMCU’s Online Banking and the Mobile App you can make payments, view balances and transactions, find an ATM, deposit checks using Mobile Deposit and more.
It’s easier and quicker to manage your accounts using our digital tools, especially since call wait times may be longer than usual.
It only takes a few minutes to:
- 1) Enroll in Online Banking
- 2) Download the MCU Mobile App (after enrolling in Online Banking):
ATMs
You can use an MCU ATM to:
- • Withdraw cash (up to $1,500 daily)
- • Make an auto or personal loan payment
- • Pay your Mortgage
- • Pay your Visa Credit Card
- • Transfer money between your MCU accounts
- • Check your account balance
You can also use one of the 30,000
CO-OP Network ATMs nationwide to make a cash withdrawal.
We thank you for your understanding and cooperation as we navigate this unfolding pandemic situation.