Advice & Planning

Articles

POSTED: Apr 27, 2020
Suspension of Six Transaction Limit on Share and Money Market Accounts

April 27, 2020

Great news! On Friday, April 24th, the Federal Reserve announced that they temporarily suspended Regulation D, which requires financial institutions to limit the number of transactions allowed on savings accounts to six per month.

What does this change mean for you? You will now be able to conduct more than six transactions (transfers and withdrawals) per month on your Share or Money Market account. The change is effective immediately.

This temporary suspension of the six transaction limit gives you another flexible option to help you manage your finances through this difficult pandemic period.

POSTED: Apr 24, 2020
Springfield Gardens Branch Reopening for Appointments on Monday 4.27.20

April 24, 2020

The Springfield Gardens branch located at 134-66 Springfield Blvd., Springfield Gardens, NY 11413, will reopen for business on Monday, 4/27/20, at 10:00 a.m.  Visits to the branch continue to be by appointment only.  We ask that you limit branch visits to urgent matters that can't be resolved using Online/Mobile Banking or an ATM. To make an appointment, click here.

As a reminder, Member Service By Appointment Only is available at these branch locations:

Brooklyn-Jay Street, Bronx-Courtlandt Avenue, Bronx-Co-Op City, Long Island/Queens-Elmont, Queens-Springfield Gardens, Staten Island-Hylan Blvd.

Appointments are available during these hours:

Monday through Friday: 10 a.m. to 3:30 p.m.

Saturday: Closed

We thank you for your patience and understanding as we navigate through this difficult pandemic situation.

POSTED: Apr 17, 2020
COVID-19 Branch and Service Update
April 17, 2020

UPDATE: Important Information Regarding Our Branches as of Monday, April 20th , 2020

Branch Hours and Availability:
Effective Monday, April 20th, we will be temporarily consolidating our branch network to five branches. The following branches will be open and available to serve members by appointment only:

Brooklyn: 350 Jay Street, Brooklyn, NY 11201
Bronx: 755 Co-op City Blvd., Bronx, NY 10475
Bronx: 560 Courtlandt Avenue, Bronx, NY 10451 (Reopening 4/21/20)
Long Island/Queens: 1660 Hempstead Turnpike, Elmont, NY 11003
Staten Island: 2546 Hylan Blvd., Staten Island, NY 10306

In-Branch Member Services
Due to the COVID-19 situation, a limited number of Member Service Representatives will be available to assist members In-Branch with urgent matters. For the branch locations that remain open, all in-branch member service requests will be handled by appointment only. We ask that you limit branch visits to urgent matters that can't be resolved using Online/Mobile Banking, an ATM or by calling the eBranch.  To make an appointment, click here.


Appointments are available during these hours:

Monday through Friday: 10 a.m. to 3:30 p.m.

Saturday: Closed

ATTENTION: In order to be in compliance with the most recent New York State executive order regarding the need to cover your face when out in public, we are now requiring members to cover their face when visiting a branch. You will not be allowed  to enter a branch without a mask or other kind of face covering. Thank you for your cooperation.

The branch locations below are temporarily closed until further notice:

Brooklyn:

  • • 1560 Flatbush Avenue, Brooklyn, NY 11210
Lobby Closed. ATMs available.

Brooklyn:
  • • 2142 Ralph Avenue, Brooklyn, NY 11234
Lobby Closed. ATMs available.

Bronx:
  • • 353 East 149th Street, Bronx, NY 10455
Lobby Closed. ATMs available.

Manhattan:
  • • 2 Lafayette Street, New York, NY 10007
Lobby Closed. ATMs available.

Manhattan:
  • • 280 St. Nicholas Avenue, New York, NY 10027
Lobby Closed. ATMs available.

Queens:
  • • 61-35 Junction Blvd., Rego Park, NY 11234
Lobby Closed. ATMs available.

Queens:
  • • 188-39 Linden Blvd., St. Albans, NY 11412
Lobby Closed. ATMs available.

Queens:
  • • 134-66 Springfield Blvd., Springfield Gardens, NY 11413
Lobby Closed.

Staten Island:
  • • 1756 Forest Avenue, Staten Island, NY 10314
Lobby Closed. ATMs available.

For the latest service-related changes and other updates regarding MCU's response to the COVID-19 situation, visit our COVID-19 page here.

Digital Banking and ATMs
As the Coronavirus (COVID-19) situation is evolving to include states of emergency being declared and restrictions placed on the number of people allowed to gather in public places, we strongly recommend that you use MCU’s digital tools and ATMs for self-service banking and 24/7 account access.

Through NYMCU’s Online Banking and the Mobile App you can make payments, view balances and transactions, find an ATM, deposit checks using Mobile Deposit and more.

It’s easier and quicker to manage your accounts using our digital tools, especially since call wait times may be longer than usual.

It only takes a few minutes to:

  1. 1) Enroll in Online Banking

  2. 2) Download the MCU Mobile App (after enrolling in Online Banking):

    Download on the App Store
     

    Android app on Google Play

ATMs
You can use an MCU ATM to:

  • • Withdraw cash (up to $1,500 daily)

  • • Make an auto or personal loan payment

  • • Pay your Mortgage

  • • Pay your Visa Credit Card

  • • Transfer money between your MCU accounts

  • • Check your account balance

You can also use one of the 30,000 CO-OP Network ATMs nationwide to make a cash withdrawal.

We thank you for your understanding and cooperation as we navigate this unfolding pandemic situation.

POSTED: Apr 16, 2020
Co-op City Branch Reopening Today

April 16, 2020

The Co-op City branch, located at 755 Co-op City Blvd., Bronx, NY  10475, will reopen for business today (4/16) at 10:00 a.m.  Visits to the branch continue to be by appointment only.  We ask that you limit branch visits to urgent matters that can't be resolved using Online/Mobile Banking or an ATM. To make an appointment, click here.

As a reminder, Member Service By Appointment Only is available at these branch locations:

Brooklyn-Jay Street, Brooklyn-Ralph Ave., Bronx-Co-Op City, Queens-Rego Center, Staten Island-Hylan Blvd.

Appointments are available during these hours:

Monday through Friday: 10 a.m. to 3:30 p.m.

Saturday: Closed

We thank you for your patience and understanding as we navigate through this difficult pandemic situation.

POSTED: Apr 14, 2020
An Update About Our Branches
April 14, 2020

UPDATE: Important Information Regarding Our Branches as of Wednesday, April 15th , 2020

Branch Hours and Availability:
As part of our continuing efforts to keep our members and employees safe and healthy, as well as manage our response to the COVID-19 situation, we will be temporarily closing the following branch until further notice:

Bronx:
755 Co-op City Blvd., Bronx, NY 10475
Lobby closed. ATMs available.

If you have already made an appointment for this branch, someone will be contacting you to reschedule.

In-Branch Member Services
For the branch locations that remain open, all in-branch member service requests will be handled by appointment only. We ask that you limit branch visits to urgent matters that can't be resolved using Online/Mobile Banking, an ATM or by calling the eBranch. To make an appointment, click here.

• Member Service By Appointment Only available at these branch locations:

Brooklyn-Jay Street, Brooklyn-Ralph Ave., Queens-Rego Center, Staten Island-Hylan Blvd.


Appointments are available during these hours:

Monday through Friday: 10am to 3:30pm

Saturday: Closed

The branch locations below are temporarily closed until further notice:

Brooklyn:

  • •1560 Flatbush Avenue, Brooklyn, NY 11210
Lobby Closed. ATMs available.

Bronx:
  • • 560 Courtlandt Avenue, Bronx, NY 10451
Lobby Closed. ATMs available.

Bronx:
  • • 353 East 149th Street, Bronx, NY 10455
Lobby Closed. ATMs available.

Bronx:
  • • 755 Co-op City Blvd., Bronx, NY 10457
Lobby Closed. ATMs available.

Long Island:
  • •1660 Hempstead Turnpike, Elmont, NY 11003
Lobby closed. ATMs available.

Manhattan:
  • • 2 Lafayette Street, New York, NY 10007
Lobby Closed. ATMs available.

Manhattan:
  • • 280 St. Nicholas Avenue, New York, NY 10027
Lobby Closed. ATMs available.

Queens:
  • • 188-39 Linden Blvd., St. Albans, NY 11412
Lobby Closed. ATMs available.

  • • 134-66 Springfield Blvd., Springfield Gardens, NY 11413
Lobby Closed.

Staten Island:
  • • 1756 Forest Avenue, Staten Island, NY 10314
Lobby Closed. ATMs available.

For the latest service-related changes and other updates regarding MCU's response to the COVID-19 situation, visit our COVID-19 page here.

Digital Banking and ATMs
As the Coronavirus (COVID-19) situation is evolving to include states of emergency being declared and restrictions placed on the number of people allowed to gather in public places, we strongly recommend that you use MCU’s digital tools and ATMs for self-service banking and 24/7 account access.

Through NYMCU’s Online Banking and the Mobile App you can make payments, view balances and transactions, find an ATM, deposit checks using Mobile Deposit and more.

It’s easier and quicker to manage your accounts using our digital tools, especially since call wait times may be longer than usual.

It only takes a few minutes to:

  1. 1) Enroll in Online Banking

  2. 2) Download the MCU Mobile App (after enrolling in Online Banking):

    Download on the App Store
     

    Android app on Google Play

ATMs
You can use an MCU ATM to:

  • • Withdraw cash (up to $1,000 daily)

  • • Make an auto or personal loan payment

  • • Pay your Mortgage

  • • Pay your Visa Credit Card

  • • Transfer money between your MCU accounts

  • • Check your account balance

You can also use one of the 30,000 CO-OP Network ATMs nationwide to make a cash withdrawal.

We thank you for your understanding and cooperation as we navigate this unfolding pandemic situation.

POSTED: Apr 11, 2020
Economic Impact (Stimulus) Payments

April 11, 2020

MCU members have begun to see the first wave of the Economic Impact Payments (Stimulus) deposits. These payments will show “pending” with an expiration date of 4/15/20 in your Online/ Mobile banking until the funds have fully been released by the IRS and received by MCU. The first wave of payments is due to be available to members on April 15, 2020.

In addition, the Treasury Department and the Internal Revenue Service launched a new web tool today where you can register for Economic Impact Payments if you don't normally file a tax return. Learn more here.

POSTED: Apr 10, 2020
MCU Banking Options - Where to Go Guide

April 10, 2020

Providing access to your accounts when and where you need it has always been a top priority at Municipal Credit Union. We want to remind you of the different ways you can continue to do most banking services safely from the comfort of your home or by visiting an MCU ATM or from 30,000 CO-Op Network ATMs.

Below is a quick reference guide for the alternative methods available to you to manage your banking needs safely. We hope you find it helpful!

What I Need:Where to Go:
Check My Balance and Recent Transactions
Cash WithdrawalsVisit any MCU or CO-OP Network ATM for cash withdrawals up to $1,500.
Cash Deposits and PaymentsVisit an MCU ATM*
Make deposits to your accounts and payments to MCU Personal Loans, Auto Loans, Mortgages and Credit Cards.
*Not all MCU ATMs accept deposits. Check the "Special Notes" section in the ATM search results for MCU ATMs that accept deposits.
Check DepositMCU ATMs* or NYMCU
Mobile App (Deposit Feature):





*Not all MCU ATMs accept deposits. Check the "Special Notes" section in the ATM search results for MCU ATMs that accept deposits.
Transfer MoneyBetween MCU Accounts: Transfer to External MCU Accounts:
  • • MCU BillPay via Online Banking or Mobile Banking app. Requires a Checking Account.




Alternative to Official Checks & Money OrdersSchedule one-time and/or recurring payments via Online Banking or Mobile Banking app.
Easily make online payments to virtually any creditor. This service is free and convenient.





Visa Debit Card or ATM Card InquiriesContact Touch Tone Teller:
212.693.4900
View Menu Options
Visa Credit Card InquiriesGeneral Information:
800.481.7338
Lost or Stolen Cards:
800.449.7728
Disputes:
  • • ATM or Debit Card
  • • ACH Transactions
  • • Stop Payment
Contact our eBranch:
212.693.4900
Apply for a New Loan(Personal, Auto, Credit Card) Login to Online Banking/Mobile App and select Apply for a Loan:





Open a New Account (FasTrack Checking, Club Accounts (Vacation and Holiday), Certificate of Deposit, Money Market) Login to Online Banking/Mobile Banking App and select Open Account






Select or Change My Debit/ATM
Card PIN
Call: 1.888.381.7362
Activate a
New Debit/ATM Card
Call: 1.888.381.7362
POSTED: Apr 10, 2020
ATM Withdrawal Limit Increase

April 10, 2020

Great News! We want to let you know that we have temporarily increased the daily withdrawal limit at an ATM from $1,000 per day to $1,500 per day. This temporary increase is effective immediately. You can use your ATM/Check card at an MCU ATM or at one of the 30,000 CO-OP Network ATMs nationwide to make a cash withdrawal. We hope this increase helps you and your family as you navigate this current uncertain economic environment. Thank you for your valued membership.

POSTED: Apr 08, 2020
An Update About Our Branches
April 8, 2020

UPDATE: Important Information Regarding Our Branches as of Wednesday, April 8th , 2020

Branch Hours and Availability:
As part of our continuing efforts to keep our members and employees safe and healthy, as well as manage our response to the COVID-19 situation, we will be temporarily closing the following branch until further notice, effective immediately:

Long Island:
1660 Hempstead Turnpike, Elmont, NY 11003
Lobby closed. ATMs available.

If you have already made an appointment for this branch, someone will be contacting you to reschedule.

In-Branch Member Services
For the branch locations that remain open, all in-branch member service requests will be handled by appointment only. We ask that you limit branch visits to urgent matters that can't be resolved using Online/Mobile Banking, an ATM or by calling the eBranch. To make an appointment, click here.

• Member Service By Appointment Only available at these branch locations:

Brooklyn-Jay Street, Brooklyn-Ralph Ave., Bronx-Co-Op City, Queens-Rego Center, Staten Island-Hylan Blvd.


Appointments are available during these hours:

Monday through Friday: 10am to 3:30pm

Saturday: Closed

The branch locations below are temporarily closed until further notice:

Brooklyn:

  • •1560 Flatbush Avenue, Brooklyn, NY 11210
Lobby Closed. ATMs available.

Bronx:
  • • 560 Courtlandt Avenue, Bronx, NY 10451
Lobby Closed. ATMs available.

Bronx:
  • • 353 East 149th Street, Bronx, NY 10455
Lobby Closed. ATMs available.

Long Island:
  • •1660 Hempstead Turnpike, Elmont, NY 11003
Lobby closed. ATMs available.

Manhattan:
  • • 2 Lafayette Street, New York, NY 10007
Lobby Closed. ATMs available.

Manhattan:
  • • 280 St. Nicholas Avenue, New York, NY 10027
Lobby Closed. ATMs available.

Queens:
  • • 188-39 Linden Blvd., St. Albans, NY 11412
Lobby Closed. ATMs available.

  • • 134-66 Springfield Blvd., Springfield Gardens, NY 11413
Lobby Closed.

Staten Island:
  • • 1756 Forest Avenue, Staten Island, NY 10314
Lobby Closed. ATMs available.

For the latest service-related changes and other updates regarding MCU's response to the COVID-19 situation, visit our COVID-19 page here.

Digital Banking and ATMs
As the Coronavirus (COVID-19) situation is evolving to include states of emergency being declared and restrictions placed on the number of people allowed to gather in public places, we strongly recommend that you use MCU’s digital tools and ATMs for self-service banking and 24/7 account access.

Through NYMCU’s Online Banking and the Mobile App you can make payments, view balances and transactions, find an ATM, deposit checks using Mobile Deposit and more.

It’s easier and quicker to manage your accounts using our digital tools, especially since call wait times may be longer than usual.

It only takes a few minutes to:

  1. 1) Enroll in Online Banking

  2. 2) Download the MCU Mobile App (after enrolling in Online Banking):

    Download on the App Store
     

    Android app on Google Play

ATMs
You can use an MCU ATM to:

  • • Withdraw cash (up to $1,000 daily)

  • • Make an auto or personal loan payment

  • • Pay your Mortgage

  • • Pay your Visa Credit Card

  • • Transfer money between your MCU accounts

  • • Check your account balance

You can also use one of the 30,000 CO-OP Network ATMs nationwide to make a cash withdrawal.

We thank you for your understanding and cooperation as we navigate this unfolding pandemic situation.

POSTED: Apr 07, 2020
An Update About Our Branches
April 7, 2020

UPDATE: Important Information Regarding Our Branches as of Wednesday, April 8th , 2020

Branch Hours and Availability:
As part of our continuing efforts to keep our members and employees safe and healthy, as well as manage our response to the COVID-19 situation, we will be temporarily closing the following branch until further notice:

Bronx:
560 Courtlandt Avenue, Bronx, NY 10451
Lobby closed. ATMs available.

If you have already made an appointment for this branch, someone will be contacting you to reschedule.

In-Branch Member Services
Effective Monday, April 6th, all in-branch member service requests will be handled by appointment only. We ask that you limit branch visits to urgent matters that can't be resolved using Online/Mobile Banking, an ATM or by calling the eBranch. To make an appointment, click here.

• Member Service By Appointment Only available at these branch locations:

Brooklyn-Jay Street, Brooklyn-Ralph Ave., Bronx-Co-Op City, Queens-Elmont, Queens-Rego Center, Staten Island-Hylan Blvd.


Appointments are available during these hours:

Monday through Friday: 10am to 3:30pm

Saturday: Closed

The branch locations below are temporarily closed until further notice:

Brooklyn:

  • •1560 Flatbush Avenue, Brooklyn, NY 11210
Lobby Closed. ATMs available.

Bronx:
  • • 560 Courtlandt Avenue, Bronx, NY 10451
Lobby Closed. ATMs available.

Bronx:
  • • 353 East 149th Street, Bronx, NY 10455
Lobby Closed. ATMs available.

Manhattan:
  • • 2 Lafayette Street, New York, NY 10007
Lobby Closed. ATMs available.

Manhattan:
  • • 280 St. Nicholas Avenue, New York, NY 10027
Lobby Closed. ATMs available.

Queens:
  • • 188-39 Linden Blvd., St. Albans, NY 11412
Lobby Closed. ATMs available.

  • • 134-66 Springfield Blvd., Springfield Gardens, NY 11413
Lobby Closed.

Staten Island:
  • • 1756 Forest Avenue, Staten Island, NY 10314
Lobby Closed. ATMs available.

For the latest service-related changes and other updates regarding MCU's response to the COVID-19 situation, visit our COVID-19 page here.

Digital Banking and ATMs
As the Coronavirus (COVID-19) situation is evolving to include states of emergency being declared and restrictions placed on the number of people allowed to gather in public places, we strongly recommend that you use MCU’s digital tools and ATMs for self-service banking and 24/7 account access.

Through NYMCU’s Online Banking and the Mobile App you can make payments, view balances and transactions, find an ATM, deposit checks using Mobile Deposit and more.

It’s easier and quicker to manage your accounts using our digital tools, especially since call wait times may be longer than usual.

It only takes a few minutes to:

  1. 1) Enroll in Online Banking

  2. 2) Download the MCU Mobile App (after enrolling in Online Banking):

    Download on the App Store
     

    Android app on Google Play

ATMs
You can use an MCU ATM to:

  • • Withdraw cash (up to $1,000 daily)

  • • Make an auto or personal loan payment

  • • Pay your Mortgage

  • • Pay your Visa Credit Card

  • • Transfer money between your MCU accounts

  • • Check your account balance

You can also use one of the 30,000 CO-OP Network ATMs nationwide to make a cash withdrawal.

We thank you for your understanding and cooperation as we navigate this unfolding pandemic situation.

POSTED: Apr 03, 2020
An Update About Our Branches
April 3, 2020

UPDATE: Important Information Regarding Our Branches as of Monday, April 6th , 2020

Branch Hours and Availability:
At Municipal Credit Union (MCU), the physical health and financial safety of our members and employees are of the utmost importance to us. Following the guidelines set forth by the Centers for Disease Control (CDC) to help prevent the spread of the virus, we've implemented protocols like additional scheduled cleanings of our branches, disposable sanitary gloves for our branch staff and having hand sanitizer available. As a next step, Municipal Credit Union has made the difficult but necessary decision to temporarily restrict branch lobby access by instituting an appointment only system for branch visits.

In-Branch Member Services
Effective Monday, April 6th, all in-branch member service requests will be handled by appointment only. We ask that you limit branch visits to urgent matters that can't be resolved using Online/Mobile Banking, an ATM or by calling the eBranch. To make an appointment, click here.

• Member Service By Appointment Only available at these branch locations: Brooklyn-Jay Street, Brooklyn-Ralph Ave., Bronx-Co-Op City, Bronx-Courtlandt Ave., Queens-Elmont, Queens-Rego Center, Staten Island-Hylan Blvd.

Appointments are available during these hours:

Monday through Friday: 10am to 3:30pm

Saturday: Closed

The branch locations below are temporarily closed until further notice:

Brooklyn:

  • •1560 Flatbush Avenue, Brooklyn, NY 11210
Lobby Closed. ATMs available.

Bronx:
  • • 353 East 149th Street, Bronx, NY 10455
Lobby Closed. ATMs available.

Manhattan:
  • • 2 Lafayette Street, New York, NY 10007
Lobby Closed. ATMs available.

Manhattan:
  • • 280 St. Nicholas Avenue, New York, NY 10027
Lobby Closed. ATMs available.

Queens:
  • • 188-39 Linden Blvd., St. Albans, NY 11412
Lobby Closed. ATMs available.

  • • 134-66 Springfield Blvd., Springfield Gardens, NY 11413
Lobby Closed.

Staten Island:
  • • 1756 Forest Avenue, Staten Island, NY 10314
Lobby Closed. ATMs available.

For the latest service-related changes and other updates regarding MCU's response to the COVID-19 situation, visit our COVID-19 page here.

Digital Banking and ATMs
As the Coronavirus (COVID-19) situation is evolving to include states of emergency being declared and restrictions placed on the number of people allowed to gather in public places, we strongly recommend that you use MCU’s digital tools and ATMs for self-service banking and 24/7 account access.

Through NYMCU’s Online Banking and the Mobile App you can make payments, view balances and transactions, find an ATM, deposit checks using Mobile Deposit and more.

It’s easier and quicker to manage your accounts using our digital tools, especially since call wait times may be longer than usual.

It only takes a few minutes to:

  1. 1) Enroll in Online Banking

  2. 2) Download the MCU Mobile App (after enrolling in Online Banking):

    Download on the App Store
     

    Android app on Google Play

ATMs
You can use an MCU ATM to:

  • • Withdraw cash (up to $1,000 daily)

  • • Make an auto or personal loan payment

  • • Pay your Mortgage

  • • Pay your Visa Credit Card

  • • Transfer money between your MCU accounts

  • • Check your account balance

You can also use one of the 30,000 CO-OP Network ATMs nationwide to make a cash withdrawal.

We thank you for your understanding and cooperation as we navigate this unfolding pandemic situation.

POSTED: Apr 02, 2020
An Update About Our Branches

April 2, 2020

UPDATE: Important Information Regarding Our Branches as of Thursday, April 2nd , 2020

Branch Hours and Availability:
At Municipal Credit Union (MCU), the safety of our members and employees is very important to us. We want you to know that Municipal Credit Union is committed to providing the best banking service possible to you during this difficult time.

Effective Thursday, April 2nd, we will be temporarily closing the following branch location:

Queens:

  • • 134-66 Springfield Blvd., Springfield Gardens, NY 11413
Lobby Closed.


As a reminder, our current branch operating hours are:

Monday through Friday: 10am to 4pm

Saturday: Closed

The six branch locations below are temporarily closed until further notice:

Brooklyn:

  • •1560 Flatbush Avenue, Brooklyn, NY 11210
Lobby Closed. ATMs available.

Bronx:
  • • 353 East 149th Street, Bronx, NY 10455
Lobby Closed. ATMs available.

Manhattan:
  • • 280 St. Nicholas Avenue, New York, NY 10027
Lobby Closed. ATMs available.

Staten Island:
  • • 1756 Forest Avenue, Staten Island, NY 10314
Lobby Closed. ATMs available.

Queens:
  • • 188-39 Linden Blvd., St. Albans, NY 11412
Lobby Closed. ATMs available.

  • • 134-66 Springfield Blvd., Springfield Gardens, NY 11413
Lobby Closed.

As the Coronavirus (COVID-19) situation is evolving to include states of emergency being declared and restrictions placed on the number of people allowed to gather in public places, we strongly recommend that you use MCU’s digital tools and ATMs for self-service banking and 24/7 account access.

Through NYMCU’s Online Banking and the Mobile App you can make payments, view balances and transactions, find an ATM, deposit checks using Mobile Deposit and more.

It’s easier and quicker to manage your accounts using our digital tools, especially since call wait times may be longer than usual.

It only takes a few minutes to:

  1. 1) Enroll in Online Banking

  2. 2) Download the MCU Mobile App (after enrolling in Online Banking):

    Download on the App Store
     

    Android app on Google Play

ATMs
You can use an MCU ATM to:

  • • Withdraw cash (up to $1,000 daily)

  • • Make an auto or personal loan payment

  • • Pay your Mortgage

  • • Pay your Visa Credit Card

  • • Transfer money between your MCU accounts

  • • Check your account balance

You can also use one of the 30,000 CO-OP Network ATMs nationwide to make a cash withdrawal.

We apologize for any inconvenience these branch closures may cause you and we thank you for your understanding and cooperation.

POSTED: Mar 30, 2020
An Update About Our Branches

March 30, 2020

UPDATE: Important Information Regarding Our Branches as of Tuesday, March 31st , 2020

Branch Hours and Availability:
At Municipal Credit Union (MCU), the safety of our members and employees is very important to us. We want you to know that Municipal Credit Union is committed to providing the best banking service possible to you during this difficult time.

Effective Tuesday, March 31st, we will be temporarily closing the following branch location:

Queens:

  • • 188-39 Linden Blvd., St. Albans, NY 11412
Lobby Closed. ATMs available.

As a reminder, our current branch operating hours are:

Monday through Friday: 10am to 4pm

Saturday: Closed

The five branch locations below are temporarily closed until further notice:

Brooklyn:

  • •1560 Flatbush Avenue, Brooklyn, NY 11210
Lobby Closed. ATMs available.

Bronx:
  • • 353 East 149th Street, Bronx, NY 10455
Lobby Closed. ATMs available.

Manhattan:
  • • 280 St. Nicholas Avenue, New York, NY 10027
Lobby Closed. ATMs available.

Staten Island:
  • • 1756 Forest Avenue, Staten Island, NY 10314
Lobby Closed. ATMs available.

Queens:
  • • 188-39 Linden Blvd., St. Albans, NY 11412
Lobby Closed. ATMs available.

As the Coronavirus (COVID-19) situation is evolving to include states of emergency being declared and restrictions placed on the number of people allowed to gather in public places, we strongly recommend that you use MCU’s digital tools and ATMs for self-service banking and 24/7 account access.

Through NYMCU’s Online Banking and the Mobile App you can make payments, view balances and transactions, find an ATM, deposit checks using Mobile Deposit and more.

It’s easier and quicker to manage your accounts using our digital tools, especially since call wait times may be longer than usual.

It only takes a few minutes to:

  1. 1) Enroll in Online Banking

  2. 2) Download the MCU Mobile App (after enrolling in Online Banking):

    Download on the App Store
     

    Android app on Google Play

ATMs
You can use an MCU ATM to:

  • • Withdraw cash (up to $1,000 daily)

  • • Make an auto or personal loan payment

  • • Pay your Mortgage

  • • Pay your Visa Credit Card

  • • Transfer money between your MCU accounts

  • • Check your account balance

You can also use one of the 30,000 CO-OP Network ATMs nationwide to make a cash withdrawal.

We apologize for any inconvenience these branch closures may cause you and we thank you for your understanding and cooperation.

POSTED: Mar 20, 2020
An Update Regarding Coronavirus (COVID-19)

March 20, 2020

Branch Hours and Availability:
At Municipal Credit Union (MCU), the safety of our members and employees is very important to us. We want you to know that Municipal Credit Union is committed to providing the best banking service possible to you during this difficult time. In our continuing effort to better protect our members and employees and in line with the precautionary measures strongly recommended by NYC, MCU will be reducing all of our branch operating hours.

Effective Monday, March 23rd, our new branch operating hours will be as follows:

Monday through Friday: 10am to 4pm

Saturday: Closed

In addition, we will be temporarily closing four of our branch locations until further notice.

Brooklyn:

  • •1560 Flatbush Avenue, Brooklyn, NY 11210
Lobby Closed. ATMs available.

Bronx:
  • • 353 East 149th Street, Bronx, NY 10455
Lobby Closed. ATMs available.

Manhattan:
  • • 280 St. Nicholas Avenue, New York, NY 10027
Lobby Closed. ATMs available.

Staten Island:
  • • 1756 Forest Avenue, Staten Island, NY 10314
Lobby Closed. ATMs available.

As the Coronavirus (COVID-19) situation is evolving to include states of emergency being declared and restrictions placed on the number of people allowed to gather in public places, we strongly recommend that you use MCU’s digital tools and ATMs for self-service banking and 24/7 account access.

Through NYMCU’s Online Banking and the Mobile App you can make payments, view balances and transactions, find an ATM, deposit checks using Mobile Deposit and more.

It’s easier and quicker to manage your accounts using our digital tools, especially since call wait times may be longer than usual.

It only takes a few minutes to:

  1. 1) Enroll in Online Banking

  2. 2) Download the MCU Mobile App (after enrolling in Online Banking):

    Download on the App Store
     

    Android app on Google Play

ATMs
You can use an MCU ATM to:

  • • Withdraw cash (up to $1,000 daily)

  • • Make an auto or personal loan payment

  • • Pay your Mortgage

  • • Pay your Visa Credit Card

  • • Transfer money between your MCU accounts

  • • Check your account balance

You can also use one of the 30,000 CO-OP Network ATMs nationwide to make a cash withdrawal.

We apologize for any inconvenience these branch closures may cause you and we thank you for your understanding and cooperation.

POSTED: Mar 19, 2020
An Update Regarding Coronavirus (COVID-19)

March 19, 2020

Branch Update
The Brooklyn Branch at 350 Jay Street is open for business. All other MCU branches remain open and fully operational and all banking services are available to members. To locate your nearest branch or ATM, please use the Branch/ATM Locator Tool.

As the Coronavirus (COVID-19) situation is evolving to include states of emergency being declared and restrictions placed on the number of people allowed to gather in public places, we are asking our members to limit your visits to a branch unless it is absolutely necessary. Staffing in our branches may be limited and you may experience extended wait times. If you must visit a branch, please practice Social Distancing, where you maintain a distance of at least six feet between you and other people.

VERY IMPORTANT! For the safety of our members and employees, if you are not feeling well, we encourage you to stay home and not visit a branch.

Cash Withdrawals:
We understand everyone’s anxiety about what is going on in the world. We want to caution you that, from a safety standpoint, it’s not a good idea to take out too much cash and keep it at home. Please remember, your savings continue to be insured to at least $250,000 and are backed by the full faith and credit of the United States Government.

Contacting MCU
We also ask that you avoid calling the Contact Center unless you have a complex problem or necessary transaction that you cannot resolve through our online channels. To check your recent transactions, please login to Online or Mobile Banking. You may not be aware, but our Online/Mobile Banking channel has exactly the same real time information as our branches and Contact Center.

We strongly recommend that you use MCU’s digital tools and ATMs for self-service banking and 24/7 account access. Through Online Banking and the Mobile App, you can make payments, view balances and transactions, find an ATM, deposit checks using Mobile Deposit and more.

Many members visit our branches or call the Contact Center to conduct basic transactions like deposits, withdrawals, transfers, balances, loan payments, etc. Did you know you can use our ATMs and Online/Mobile Banking to do these transactions? It is simple and straightforward and only takes moments.

It’s easier and quicker to manage your accounts using our digital tools, especially since call wait times may be longer than usual.

It only takes a few minutes to:

  1. 1) Enroll in Online Banking

  2. 2) Download the MCU Mobile App (after enrolling in Online Banking):

    Download on the App Store
     

    Android app on Google Play

ATMs
You can use an MCU ATM to:

  • • Withdraw cash (up to $1,000 daily)

  • • Make an auto or personal loan payment

  • • Pay your Mortgage

  • • Pay your Visa Credit Card

  • • Transfer money between your MCU accounts

  • • Check your account balance

You can also use one of the 30,000 CO-OP Network ATMs nationwide to make a cash withdrawal.

We apologize for any inconvenience this branch closure may cause you and we thank you for your understanding and cooperation.

POSTED: Mar 18, 2020
An Update Regarding Coronavirus (COVID-19)

March 18, 2020

Branch Update
The Brooklyn Branch at 350 Jay Street has been temporarily closed and will reopen on Thursday, March 19th. All other MCU branches remain open and fully operational and all banking services are available to members. To locate your nearest branch or ATM, please use the Branch/ATM Locator Tool.

As the Coronavirus (COVID-19) situation is evolving to include states of emergency being declared and restrictions placed on the number of people allowed to gather in public places, we are asking our members to limit your visits to a branch unless it is absolutely necessary. Staffing in our branches may be limited and you may experience extended wait times. If you must visit a branch, please practice Social Distancing, where you maintain a distance of at least six feet between you and other people.

VERY IMPORTANT! For the safety of our members and employees, if you are not feeling well, we encourage you to stay home and not visit a branch.

Cash Withdrawals:
We understand everyone’s anxiety about what is going on in the world. We want to caution you that, from a safety standpoint, it’s not a good idea to take out too much cash and keep it at home. Please remember, your savings continue to be insured to at least $250,000 and are backed by the full faith and credit of the United States Government.

Contacting MCU
We also ask that you avoid calling the Contact Center unless you have a complex problem or necessary transaction that you cannot resolve through our online channels. To check your recent transactions, please login to Online or Mobile Banking. You may not be aware, but our Online/Mobile Banking channel has exactly the same real time information as our branches and Contact Center.

We strongly recommend that you use MCU’s digital tools and ATMs for self-service banking and 24/7 account access. Through Online Banking and the Mobile App, you can make payments, view balances and transactions, find an ATM, deposit checks using Mobile Deposit and more.

Many members visit our branches or call the Contact Center to conduct basic transactions like deposits, withdrawals, transfers, balances, loan payments, etc. Did you know you can use our ATMs and Online/Mobile Banking to do these transactions? It is simple and straightforward and only takes moments.

It’s easier and quicker to manage your accounts using our digital tools, especially since call wait times may be longer than usual.

It only takes a few minutes to:

  1. 1) Enroll in Online Banking

  2. 2) Download the MCU Mobile App (after enrolling in Online Banking):

    Download on the App Store
     

    Android app on Google Play

ATMs
You can use an MCU ATM to:

  • • Withdraw cash (up to $1,000 daily)

  • • Make an auto or personal loan payment

  • • Pay your Mortgage

  • • Pay your Visa Credit Card

  • • Transfer money between your MCU accounts

  • • Check your account balance

You can also use one of the 30,000 CO-OP Network ATMs nationwide to make a cash withdrawal.

We apologize for any inconvenience this branch closure may cause you and we thank you for your understanding and cooperation.

POSTED: Mar 13, 2020
An Update to our Members on Coronavirus (COVID-19)

March 13, 2020

With all of the uncertainty surrounding the Coronavirus (COVID-19), MCU is committed to keeping our members informed and updated. We are closely monitoring the daily developments and following the guidance from the Centers for Disease Control and Prevention (CDC), along with the New York City Department of Health and Mental Hygiene and local government. We are dedicated to continuing to serve your banking needs during this difficult time.

MCU’s branches are open for business and are operating under normal business hours. If that changes due to a health threat or a request from local government, we will notify you in a timely and transparent manner through email. We will also keep our website, www.nymcu.org, up-to-date with all the latest branch information as well as our social media pages on Facebook (facebook.com/nymcu) and Twitter (@NYMCU_News).

As the Coronavirus (COVID-19) situation evolves and people remain concerned about gathering in public places, we strongly recommend that you use MCU’s digital tools and ATMs for self-service banking and 24/7 account access.

Through NYMCU’s Online Banking and the Mobile App you can make payments, view balances and transactions, find an ATM, deposit checks using Mobile Deposit and more.

It’s easier and quicker to manage your accounts using our digital tools, especially since call wait times may be longer than usual.

It only takes a few minutes to:

  1. 1) Enroll in Online Banking

  2. 2) Download the MCU Mobile App:

    Download on the App Store
     

    Android app on Google Play

During this time, we also want to remind you to stay alert for any scams that might be out there, including fraudulent calls, emails and text messages. MCU will never contact you by phone, email or text to ask you to update your account information or to provide your account number, Personal Identification Number (PIN), Debit or Credit Card Number, password or Social Security Number. If you think there is potential fraud on your account, please call the Contact Center at (212) 693-4900.

The health and safety of our members, employees and communities is of utmost importance to us. We’ll continue to provide you with updates and recommendations so that you may stay informed and be confident that you will be able to conduct your banking without any disruption.

POSTED: Mar 12, 2020
An Update Regarding Coronavirus (COVID-19)

March 12, 2020

We here at Municipal Credit Union (MCU) value the health and safety of our members and employees. We wanted to take this opportunity to let you know that we are closely monitoring the current situation related to the Novel Coronavirus (COVID-19) in New York City. In an attempt to help mitigate the spread of the illness, MCU is implementing the following at our branches and offices:

  • • All tellers are being supplied with disposable sanitary gloves in all branch locations.

  • • We are attempting to place Hand Sanitizers in all branch locations.

  • • We are increasing the scheduled cleanings of our branches.

  • • We are communicating information to our employees to try and help them stay healthy or stay home if they are not feeling well.

  • • We will be attempting to limit physical contact with each other and our members as much as possible. Our typical greeting with a handshake will not be extended until the virus is under control, and the official recommendations are updated.

Here are some helpful tips to manage your finances during this time:

  • • You can securely manage your finances 24/7 via MCU’s Online and Mobile Banking app without having to visit a branch. You can view your account balances and history including recent debit card transactions and electronic deposits, like your paycheck. You can also pay bills via MCU’s BillPay, transfer funds between accounts, to other members and other financial institutions, deposit checks using the Mobile Deposit feature within Mobile Banking or apply for a loan.

  • • Take advantage of MCU’s ATM network and the over 30,000 Co-op Network ATMs nationwide.

  • • If you are unable to visit a branch or ATM, your MCU debit card can be used directly at any location that accepts Visa. Where available, you can request cash back on the spot.

  • • Many of our members are choosing to use Digital Banking and our eBranch (Call Center) in place of coming into the branch. Please be aware that our hold times may be slightly longer due to the increased volume.
The U.S. Centers for Disease Control and Prevention (CDC) and the New York City Department of Health and Mental Hygiene have also released some helpful information related to the virus.

Here are some tips to stay healthy:

The New York City Department of Health and Mental Hygiene recommends that you take the same everyday precautions for the Coronavirus that you would take during cold and flu season:

  • • Get your flu shot – it’s not too late. Although it will not protect you from COVID-19, it will help prevent the flu which has similar symptoms to this Coronavirus.

  • • Cover your nose and mouth with a tissue or sleeve when sneezing or coughing – do not use your hands.

  • • Wash your hands with soap and water for at least 20 seconds, or use an alcohol-based hand sanitizer.

  • • Do not touch your face with unwashed hands.

  • • Stay home when you are sick.

For your reference, here are links you can visit for more information:


MCU will take all necessary steps to continue to serve your needs through this time.

Thank you for being a valued member of Municipal Credit Union.

POSTED: Jan 09, 2020
MCU’s Tips for Sticking to Your Financial Resolutions in 2020

Welcoming in the New Year means taking on new resolutions. If your goals for 2020 include becoming more financially fit, you’re certainly not alone. In fact, according to the consumer research organization Nielsen, 25 percent of New Year’s resolutions include the better management of money.

Sticking to your resolutions can be tough, but If you’re ready to work hard and achieve your goals, we’re ready to help! Check out our tips below on how to achieve your financial resolutions in 2020.

1. Consider your Habits
Nobody likes making mistakes but looking back on your missteps can be a valuable tool when it comes to breaking bad financial habits. By taking time to evaluate how you’ve struggle to manage your finances in the past, you’ll be able to take steps that will make a meaningful impact on your financial fitness.Taking the time to sort these documents in advance will not only save you the trouble during crunch time, but will also help to reduce the risk of errors when filing your taxes.
For example, by recognizing that you have a habit of overspending on your weekly groceries, you can recognize the value in taking time to clip coupons or order groceries online where you can’t be tempted by impulse purchases.

2. Set SMART Goals
Oftentimes, achieving your New Year’s resolutions can be made much easier just by verbalizing or recording them in a way that will motivate you. For example, saying that you’d like to save more money may not emotionally motivate you the way that saying that you’d like to save $5,000 by the end of the year to put towards a new car might.

In order to set a meaningful and motivating goal, it’s important to remember it must be “SMART” – specific, measurable, attainable, realistic and time sensitive.

  • Specific: Keep your goal as focused and clear-cut as possible. This will allow you to visualize your endgame and take the appropriate steps to achieve it.
  • Measurable: Be sure you can set small milestones or take inventory of your progress as you go so you can feel confident about your progress towards your final goal.
  • Achievable: Your goal can be ambitious, but it shouldn’t be too lofty.
  • Realistic: If your goal is to find a bag full of money on the street, it’s time to try again. Your goals and resolutions shouldn’t only be achievable under the best case or unusual circumstances.
  • Time Sensitivity: A timeline is a key component to setting your goals. Give your goals a deadline and only change them if it’s absolutely required.

3. Get Your Friends and Family Involved
If you’ve struggled with following through on goals, this year is a great opportunity to break the cycle by getting your friends and family involved. By including your loved ones, you’ll not only have extra resources and support, but will also be held accountable for achieving your resolutions. It may not always be easy to talk about money, but by sharing ideas, brainstorming and making changes together can both create help create positive financial habits and bring people together. To learn to get started on how to include your family in your financial goals, check out our blog post Reaching Financial Goals as a Family.

4. Create a Budget
No matter what your financial goals are, your budget will be the key to your success by providing you with a blueprint that will help you stay vigilant of your finances. By creating a breakdown of spending, income and debts, you’ll be able to better identify wasteful spending, adapt quickly to financial emergencies and begin to make headway on your future plans.

To learn more about how to create a budget that can work for you, check out our blog post MCU’s Tips for Creating an Effective Spending Plan.

5. Set Up Direct Deposit
Setting aside savings to achieve your financial goals can seem daunting. However, by using direct deposit and automated transfers, you can begin to put as much or as little away as you want each month without even having to think about it.

Depending on your goals and priorities, direct deposit can be used to allocate funds to a checking account used exclusively to make loan payments, a 529 or other college savings account, Holiday or Vacation Club Account, or even an after-tax investment account.

And using direct deposit won’t just ensure that your annual goals are met, but will give you the confidence to freely use any money still available in your personal account after the deductions.

POSTED: Dec 20, 2019
MCU’s Winter Energy Saver Tips

When temperatures begin to dip, hot cocoa won’t be enough to keep you warm for long, which means you could be seeing a spike in your energy bill. In fact, according to the Energy Information Administration, around 42% of all home energy costs are directly related to heating and cooling.

As New Yorkers dig deep into their bank accounts to keep warm in the winter, we’ve come up with a few easy tips that will help keep your homes warm and your savings safe this season. Check them out below!

Air seal and insulate your home

Noticed a draft lately? Air that leaks through your home's envelopes - the outer walls roof, windows, doors, and other openings – allows heat to easily escape. It might not seem like much but even small air leaks waste a lot of energy and increases your utility costs. A well-sealed envelope, coupled with the right amount of insulation, can help keep heat sealed into your home and make a real difference on your utility bills. To get started, cover up any openings under doors, around windows. If you have a fireplace or wood-burning stove, damper when not in use, close the damper when it’s not in use.