Account Closure Policy

How to Request an Account Closure

To request the closure of your account, please contact us using one of the following methods:

• SECURE MESSAGE: Log in to online banking and send us a secure message. This allows us to properly verify your identity and process your request securely.
• MAIL: Municipal Credit Union 
  Attn: Deposit Services 
  22 Cortlandt St.
  New York NY, 10007 

Have questions?  Call us at 1-844-628-6969 and we’ll be happy to help.

Data deletion from the app

When you request deletion of your account, the following data will be deleted:

• Personal information; all personally identifiable information such as your name, email address and phone number
• Transaction history; all records of your financial track transactions within this app return
• App usage data; any data related to your interactions and usage of the alchemy financial app