Updated May 1, 2022

Branch hours are:

Monday-Friday: 8:30am-4:30pm
Saturday*: 9:00am-1:00pm

*The Manhattan-Lafayette Street, Staten Island-Forest Avenue, Bronx-149th Street Express, St. Albans and Brooklyn Postal branch locations will continue to be closed on Saturdays as per the regular schedule.

Protect Yourself From Fraud

During this time, we also want to remind you to stay alert for any scams that might be out there, including fraudulent calls, emails and text messages. MCU will never contact you by phone, email or text to ask you to update your account information or to provide your account number, Personal Identification Number (PIN), Debit or Credit Card Number, password or Social Security Number. If you think there is potential fraud on your account, please call the Contact Center at (212) 693-4900.

Quick Reference Guide for Branch Alternatives

Did you know, that many of your routine transactions can be completed from the convenience and safety or your home, via our Digital Channels?

What I Need:	Where to Go:
Check my Balance and recent transactions	• NYMCU Mobile App or Log into Online Banking • Touch Tone Teller: 212.693.4900
Cash Withdrawals	Visit any MCU or CO-OP Network ATM
Cash Deposits	Visit an MCU ATM* Make deposits to your accounts. *Not all MCU ATMs accept deposits. Check the "Special Notes" section in the ATM search results for MCU ATMs that accept deposits. Loan Payments and Money Order deposits are not available at ATMs. Card access to Holiday and Vacation Club accounts is not available at ATMs.
Check Deposit	NYMCU Mobile App (Deposit feature):   MCU ATMs* *Not all MCU ATMs accept deposits. Check the "Special Notes" section in the ATM search results for MCU ATMs that accept deposits. Money Orders cannot be deposited at ATMs.
Transfer Money	Between MCU Accounts:  • Log into the Mobile App or Online Banking  • Touch Tone Teller: 212.693.4900  • Visit an MCU ATM Transfer to External MCU accounts:  • Mobile Banking App and Online Banking (Transfers feature). Requires a Checking account
Alternative to Official Checks & Money Orders	Schedule one-time and/ or recurring payments via the Mobile App or Online Banking. Easily make online payments to virtually any creditor. This service is free and convenient.
Visa Debit Card or ATM Card inquiries	Contact Touch Tone Teller: 212.693.4900
Visa Credit Card inquiries	Online Banking/Mobile App (Credit Card Management feature) General Information: 800.481.7338 Lost or Stolen Cards: 800.449.7728
Disputes: • ATM or Debit Card • ACH Transactions • Stop Payment	Call the Contact Center: 212.693.4900
Apply for a New Loan (Personal, Auto or Credit Card)	Mobile Banking App /Log into Online Banking, select Quick Apply widget, then select Loan.
Open a New Account (FasTrack Checking, Club Accounts (Vacation and Holiday), Certificate of Deposit and Money Market)	Mobile Banking App/Log into Online Banking, select Quick Apply widget, then select Account.