MCU Is Here For You
Updated June 4, 2020
Great news! As New York City gets ready to implement Phase 1 of the lifting of the stay-at-home order, MCU will be re-opening five additional branches today, June 4th, and two additional branches on Monday, June 8th. With the addition of these seven branches, 13 of our branch locations will be open by appointment only to serve the membership.
The health and safety of our members and employees is of utmost importance. Therefore, we are continuing to serve members via appointment Monday - Friday, between the hours of 10:00 am and 3:30 pm in our open locations. We will continue to monitor New York City's phases of openings as we prepare to re-open MCU's branches in their full service capacity.
REMINDER: In order to be in compliance with the most recent New York State executive order regarding the need to cover your face when out in public, we are now requiring members to cover their face when visiting a branch. You will not be allowed to enter a branch without a mask or other kind of face covering. Thank you for your cooperation.
The following branches will be open and serving the membership by appointment as of June 4th*:
Bronx: 560 Courtlandt Avenue, Bronx, NY 10451
Bronx: 353 East 149th Street, Bronx, NY 10455 (Re-opening June 8th)*
Bronx: 755 Co-op City Blvd., Bronx, NY 10475
Brooklyn: 350 Jay Street, Brooklyn, NY 11201
Brooklyn: 1560 Flatbush Avenue, Brooklyn, NY 11210
Brooklyn: 2142 Ralph Avenue, Brooklyn, NY 11234
Harlem: 280 St. Nicholas Avenue, New York, NY 10027
Long Island/Queens: 1660 Hempstead Turnpike, Elmont, NY 11003
Manhattan: 2 Lafayette Street, New York, NY 10007 (Re-opening June 8th)*
Queens: 61-35 Junction Blvd., Rego Park, NY 11374
Queens: 134-66 Springfield Blvd., Springfield Gardens, NY 11413
Staten Island: 2546 Hylan Blvd., Staten Island, NY 10306
In-Branch Member Services
We encourage you to use our online services for account openings and loan applications, and our ATMs
for cash withdrawals up to $1,500.
If you cannot address your banking needs online, please fill out the branch appointment form and a branch representative will get back to you as soon as possible with next steps.
Make an Appointment
Appointments are available during these hours:
Monday-Friday: 10 a.m. to 3:30 p.m.
The following branch locations are temporarily closed until further notice:
- • Queens: 188-39 Linden Blvd., St. Albans, NY 11412
Lobby closed. ATMs available.
- • Staten Island: 1756 Forest Avenue, Staten Island, NY 10314
Lobby closed. ATMs available.
Online and Mobile Banking
Through NYMCU’s Online Banking and the Mobile App you can make payments, view balances and transactions, find an ATM, deposit checks using Mobile Deposit and more.
It’s easier and quicker to manage your accounts using our digital tools, especially since call wait times may be longer than usual.
It only takes a few minutes to:
- 1) Enroll in Online Banking
- 2) Download the MCU Mobile App (after enrolling in Online Banking):
You can use an MCU ATM to:
- • Withdraw cash (up to $1,500 daily)
- • Make an auto or personal loan payment
- • Pay your Mortgage
- • Pay your Visa Credit Card
- • Transfer money between your MCU accounts
- • Check your account balance
You can also use one of the 30,000 CO-OP Network ATMs
nationwide to make a cash withdrawal.
Quick Reference Guide for Branch Alternatives
Protect Yourself From Fraud
During this time, we also want to remind you to stay alert for any scams that might be out there, including fraudulent calls, emails and text messages. MCU will never contact you by phone, email or text to ask you to update your account information or to provide your account number, Personal Identification Number (PIN), Debit or Credit Card Number, password or Social Security Number. If you think there is potential fraud on your account, please call the eBranch at (212) 693-4900.
Members Experiencing Financial Hardship
MCU’s Member Assistance Program (MAP)
is offering our members who are experiencing hardship a variety of different benefits and services to help you and your family stay on track with your finances.