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Our Leadership Team
Our Leaders Are Here to Serve Everyday Heroes Like You.
Our leadership team was assembled based on their skills and expertise in building an inclusive financial institution to empower members from all walks of life to succeed in meeting their financial goals.
Executive Leadership Team
Melissa Hartzell
Chief Lending Officer
Melissa Hartzell is MCU’s Chief Lending Officer, and is responsible for overseeing and directing the credit union’s lending operations.
Prior to joining MCU, she was a Senior Vice-President, Head of Consumer Lending at Investors Bank where she worked for 13 years in various roles. She is a strategic executive leader with over 25 years of progressive experience in operations, credit risk management, and lending. Her recent focus has been on executing transformational business strategies through cross-functional projects.
Melissa earned her Bachelor of Science in Finance and is currently pursuing her Master of Business Administration at Johns Hopkins University, Carey School of Business. Melissa was awarded NJBIZ’s Best 50 Women in Business award, The BPeace Mentor of Distinction award, and The Boy Scout’s Tribute to Women award. Melissa is a passionate advocate for community, inclusion, and creative change.
We Have a Long History of Serving NYC’s Everyday Heroes.
Keeping the Greatest City in the World moving forward, every day, requires heroic effort by hundreds of thousands of individuals. As a NYC institution that’s been around for over 100 years, we work every day to provide excellent service and support to the everyday heroes who serve New York City.
We’re Ready to Help You Shape Your Future on Your Terms.
Whether you join the MCU community as a credit union member or as a team member, you’ll be welcomed with warmth, inclusivity, and the resources you need to meet your goals.
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MCU Is a Nonprofit Credit Union Dedicated to Helping Our Members Succeed.
We serve our community with excellent rates, member benefits, and a wide array of accessible products and services that help each member create a foundation for an excellent financial future.
